CVG's own official page (cvgairport.com/accessibility/service-animals/) frames the indoor relief stations strictly around ADA 'service animals' and explicitly states emotional-support, comfort, and therapy animals do NOT qualify — it never states that ordinary non-service pets may use the stations. Treat non-service-cat access to the Concourse A/B stations as UNCONFIRMED rather than assured; the 'open to all pets' claim in some third-party guides is not backed by CVG's own site.
CVG has two indoor relief stations post-security — one on Concourse A near Gate A18, one on Concourse B near Gate B13 — plus an outdoor area at the Ground Transportation Center East on the baggage-claim level. The airport's official policy requires all non-service pets to remain in carriers everywhere in the terminal except inside a relief station, and a November 2025 third-party guide describes the indoor relief facilities as 'exclusively for service animals.'
Outdoor, open-air. Pre-security only — if used during a layover the traveler must re-clear the security checkpoint to reach Concourse A/B. Some third-party sources describe it as fenced; this is not confirmed by the airport's own page. Field verification recommended.
CVG's own accessibility page names this a 'Service Animal Relief Area' framed entirely around ADA service animals, and explicitly excludes emotional-support/therapy animals from that definition. No official CVG source confirms ordinary non-service pets may use it — treat as service-animals-only until the airport confirms otherwise.
CVG's own accessibility page names this a 'Service Animal Relief Area' framed entirely around ADA service animals, and explicitly excludes emotional-support/therapy animals from that definition. No official CVG source confirms ordinary non-service pets may use it — treat as service-animals-only until the airport confirms otherwise.
Baggage-claim level, east end of the main terminal, near the Ground Transportation Center East (adjacent to the Car Rental Shuttle Station per a 2025 third-party guide). · Outdoor, open-air. Pre-security only — if used during a layover the traveler must re-clear the security checkpoint to reach Concourse A/B. Some third-party sources describe it as fenced; this is not confirmed by the airport's own page. Field verification recommended.
Concourse A indoor relief station · Concourse B indoor relief station · Ground Transportation Center East outdoor area
Given this airport's policy, use the pre-security area or relieve at home/hotel before arrival.