Memphis airport policy requires all non-service animals to be confined in an approved carrier while inside the airport building. The two indoor SARAs are post-security; do not uncrate a cat in the general concourse.
Single Y-shaped Concourse B (modernized 2022) handles all gates. The airport documents two indoor Service Animal Relief Areas post-security, plus outdoor grassy areas off Baggage Claim A and C. Non-service pets must stay in approved carriers inside the airport building.
Serves all MEM gates (one airside concourse since the 2022 modernization — Delta is dominant, plus Southwest, American, United, etc.). The 'next to family restroom' phrasing on the airport's own page implies a separate room, but neither the airport nor any third-party article documents door/ceiling construction. Field verification recommended — construction details not documented online.
Airport's own page describes this as 'in the concourse,' which reads as an open area rather than an enclosed room. Multiple third-party sources also cite spots near gates B11 and B30, but the airport's own page does not corroborate those — treat them as unverified. Field verification strongly recommended.
Outdoor curbside grass. Not enclosed. Useful only for emergency carrier-to-carrier transfers on arrival.
Outdoor curbside grass. Not enclosed.
Secure side beside B Checkpoint, next to the family restroom · Serves all MEM gates (one airside concourse since the 2022 modernization — Delta is dominant, plus Southwest, American, United, etc.). The 'next to family restroom' phrasing on the airport's own page implies a separate room, but neither the airport nor any third-party article documents door/ceiling construction. Field verification recommended — construction details not documented online.
Concourse SARA (rotunda to Gate 9) · Baggage Claim A grassy area · Baggage Claim C grassy area
Given this airport's policy, use the pre-security area or relieve at home/hotel before arrival.