Puerto Rico has its own pet entry rules: cats must be microchipped, vaccinated against rabies, and accompanied by a USDA-accredited interstate health certificate issued within 72 hours of arrival, plus an external parasite treatment within 72 hours. Rules were overhauled effective 2024 — verify current requirements with the Puerto Rico Department of Agriculture before flying. Also: the only documented post-security relief area is in Terminal B near Gate B-2; if your flight uses Terminal A, C, or D, factor in the walk.
San Juan's airport has a single documented Service Animal Relief Area in Terminal B near Gate B-2. SJU has two terminals (A and B); Terminal B's complex includes concourses B, C, and D. All four concourses (A, B, C, D) are airside-connected via covered walkways once past security, but only Terminal B's relief area is documented. There is no documented post-security relief area in Terminals A, C, or D — walking from Concourse D to the B-2 relief area can take up to 12 minutes.
Serves Terminal B gates. (Note: JetBlue primarily flies from Terminal A — passengers on JetBlue should walk to Terminal B for relief.) UpgradedPoints (May 14, 2026 update) confirms the location ('Terminal B opposite Gate B2') but does NOT describe construction. The turf / wheelchair-accessible sink / soap dispenser / paper towels / 24-hour-availability description comes only from USA Service Dog Registration, which carries no publish date — single-source claim, treat cautiously. The airport's own page (aeropuertosju.com) returned 403 to automated fetches, so construction details (door, ceiling, full dimensions) are not confirmed by the airport directly. Field verification recommended.
Terminal B, post-security, across from Gate B-2. · Serves Terminal B gates. (Note: JetBlue primarily flies from Terminal A — passengers on JetBlue should walk to Terminal B for relief.) UpgradedPoints (May 14, 2026 update) confirms the location ('Terminal B opposite Gate B2') but does NOT describe construction. The turf / wheelchair-accessible sink / soap dispenser / paper towels / 24-hour-availability description comes only from USA Service Dog Registration, which carries no publish date — single-source claim, treat cautiously. The airport's own page (aeropuertosju.com) returned 403 to automated fetches, so construction details (door, ceiling, full dimensions) are not confirmed by the airport directly. Field verification recommended.
Given this airport's policy, use the pre-security area or relieve at home/hotel before arrival.